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Colombia | 03/18/2024
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INGRESAR CON SAFARI
Envíos de carga

Envíos de carga

RECOMENDACIONES

Recuerda utilizar una caja resistente al momento de enviar tus paquetes, te recomendamos colocar material de relleno para evitar daños y sellar con cinta adhesiva para que tu caja soporte presión y no se abra con facilidad.
  • Descarga nuestra app
  • Pago de Billes
  • Casillero Virtual
  • PO Boxes
  • Envío de paquete
  • Carga Aérea y Marítima
  • Envío de dinero
  • Cambio de cheques
  • Moving Supplies
  • Amazon Pickup Locker
  • UPS Access Point
  • Amazon Hub Counter
  • Servicio Pick UP
  • Carga marítima Colombia
  • Carga marítima Venezuela
  • Amazon Cash
  • Envío de documentos
Cinta de seguridad para proteger tus envíos

Cinta de seguridad para proteger tus envíos

Reforzamos tus envíos con una cinta de seguridad que garantiza la óptima llegada de tus paquetes. Este es un beneficio que no tiene costo alguno para todos nuestros clientes que ponen la carga a través de Centro Envíos y Mas. Si tu paquete tiene rota esta cinta, revisa de inmediato tu mercancía.

Somos la mejor empresa <br> de Envíos de Dinero y Carga <br> de toda la Florida.

Somos la mejor empresa
de Envíos de Dinero y Carga
de toda la Florida.

Contamos con todos los servicios necesarios
para facilitar tus envíos.

Somos la mejor empresa <br> de Envíos de Dinero y Carga <br> de toda la Florida.

Oficinas

Atlanta
4850 Sugarloaf Parkway Suite # 610 Lawrenceville Ga 30044
Servicios
Horarios
Dadeland
9810 SW 77th Avenue Miami, FL 33156
Servicios
Horarios
Davie
6652 Stirling Road Davie, FL 33024
Servicios
Horarios
Deerfield Beach
1670 W Hillsboro Blvd Deerfield Beach, FL 33442
Servicios
Horarios
Downtown 1st Street
200 NE 1St St. Miami, FL. 33132
Servicios
Horarios
Downtown Miami
255 E. Flagler Street Suite #99 Miami, FL 33131
Servicios
Horarios
Hialeah Centro
1436 W 49th Street Hialeah FL 33012
Servicios
Horarios
Hialeah Gardens
8200 W 33rd Avenue Suite #7 Hialeah, FL 33018
Servicios
Horarios
Hollywood
6108-A Johnson Street Hollywood FL 33024
Servicios
Horarios
Kendall Centro
5679 SW 137th Avenue Miami FL 33183
Servicios
Horarios
Kendall Sur
11260 SW 137 Avenue, Miami, FL 33186
Servicios
Horarios
Kendall West
15128 SW 72nd Street Miami FL 33193
Servicios
Horarios
Miami Beach
1016A-71 Street Miami Beach, FL 33141
Servicios
Horarios
Miami Lakes
7676 NW 186 Street Miami, FL 33015
Servicios
Horarios
Naples
10611 Tamiami Trail N # B3, Naples, FL 34108
Servicios
Horarios
North Miami Beach
2061 NE 163 Street North Miami Beach, FL 33162
Servicios
Horarios
Pompano Beach
3963 N Federal Hwy Pompano Beach, FL 33064
Servicios
Horarios
Sweetwater / Doral
10008 W Flagler Street Miami, FL 33174
Servicios
Horarios
US1
9300 S Dixie Hwy Suite #105 Miami FL 33156
Servicios
Horarios
West Palm Beach North
2845 North Military Trail Suite #9 West Palm Beach, FL 33409
Servicios
Horarios
West Palm Beach South
1983 South Military Trail West Palm Beach, FL 33415
Servicios
Horarios
Atlanta
4850 Sugarloaf Parkway Suite # 610 Lawrenceville Ga 30044
Servicios
Horarios
Dadeland
9810 SW 77th Avenue Miami, FL 33156
Servicios
Horarios
Davie
6652 Stirling Road Davie, FL 33024
Servicios
Horarios
Deerfield Beach
1670 W Hillsboro Blvd Deerfield Beach, FL 33442
Servicios
Horarios
Downtown 1st Street
200 NE 1St St. Miami, FL. 33132
Servicios
Horarios
Downtown Miami
255 E. Flagler Street Suite #99 Miami, FL 33131
Servicios
Horarios
Hialeah Centro
1436 W 49th Street Hialeah FL 33012
Servicios
Horarios
Hialeah Gardens
8200 W 33rd Avenue Suite #7 Hialeah, FL 33018
Servicios
Horarios
Hollywood
6108-A Johnson Street Hollywood FL 33024
Servicios
Horarios
Kendall Centro
5679 SW 137th Avenue Miami FL 33183
Servicios
Horarios
Kendall Sur
11260 SW 137 Avenue, Miami, FL 33186
Servicios
Horarios
Kendall West
15128 SW 72nd Street Miami FL 33193
Servicios
Horarios
Miami Beach
1016A-71 Street Miami Beach, FL 33141
Servicios
Horarios
Miami Lakes
7676 NW 186 Street Miami, FL 33015
Servicios
Horarios
Naples
10611 Tamiami Trail N # B3, Naples, FL 34108
Servicios
Horarios
North Miami Beach
2061 NE 163 Street North Miami Beach, FL 33162
Servicios
Horarios
Pompano Beach
3963 N Federal Hwy Pompano Beach, FL 33064
Servicios
Horarios
Sweetwater / Doral
10008 W Flagler Street Miami, FL 33174
Servicios
Horarios
US1
9300 S Dixie Hwy Suite #105 Miami FL 33156
Servicios
Horarios
West Palm Beach North
2845 North Military Trail Suite #9 West Palm Beach, FL 33409
Servicios
Horarios
West Palm Beach South
1983 South Military Trail West Palm Beach, FL 33415
Servicios
Horarios

Contáctanos

Envíanos un mensaje, estaremos atentos para resolver todas tus dudas.

By providing my mobile number I agree to receive informational and promotional text message communications from Centro Envios y Mas.
3 messages/week. Message & data rates may apply. Terms: Here


Términos y Condiciones

 

Centro Envios y Mas es agente autorizado y está sujeto a los términos y condiciones de las siguientes compañías: Imperio Cargo Express Corp., DHL, Ria, Vigo, Western Union, Choice Money Transfer, South Exchange, Intermex y Viamericas. Centro Envios y Mas está sujeto a las regulaciones federales de acuerdo al acta patriótica del 2001 para los envíos de dinero.

 

Los siguientes son los Términos y Condiciones de Imperio Cargo Express para el envió de la Carga.

 

NORMA PARA LA IMPORTACIÓN A TRAVÉS DE TRÁFICO POSTAL Y ENVÍOS URGENTES

(Paqueteo o Courier)

Peso máximo por guía: 110 libras (50 kgs)

Valor comercial máximo por guía: $2.000 USD

Máximo 6 unidades de la misma clase

 

ARTÍCULOS PROHIBIDOS

Cargas peligrosas, inflamables, corrosivas, aerosoles, radioactivas, armas de cualquier clase, vestimenta o artículos de uso oficial o militar, vídeos o literatura pornográfica, alimentos, animales vivos o muertos, artículos de seguridad, Desechos orgánicos, hospitalarios, licores y otros que contemple la autoridad aeroportuaria, policial y/o aduanera. Joyas, piedras finas, metales preciosos, monedas, títulos valores, tarjetas de crédito/débito, dinero en efectivo, artículos considerados patrimonio histórico o cultural, Antigüedades, obras de arte, objetos artísticos. Alucinógenos o cualquier otro tipo de sustancias prohibidas.

 

SEGURO

El seguro de Imperio Cargo Express Corp. y sus empresas afiliadas aplica únicamente para pérdida total. Se entiende por pérdida total la guía que por cualquier factor no llegó a su destino. El seguro no aplica para pérdidas parciales, daños parciales, inmovilizaciones parciales o totales, cambios de modalidad por parte de la aduana o cualquier retención de mercancía por parte de la autoridad aduanera de cada país, por tanto no serán procedentes reclamaciones en este sentido. El empaque y embalaje de la mercancía es responsabilidad del cliente. Reiteramos nuestro compromiso por entregar el mejor servicio y la mayor seguridad.

 

COD (Cash On Delivery Service)

Este servicio aplica exclusivamente para Colombia y es opcional para las agencias que deseen utilizarlo, por tanto no están obligadas a ofrecerlo. La guía sólo será consolidada y enviada una vez se valide el pago total de la mercancía de acuerdo al cobro automático que arroja el sistema, de lo contrario permanecerá en el centro logístico de Miami. Transcurridos 30 días si la mercancía no ha sido pagada procederemos a declararla en abandono. Una vez es declarada en abandono la agencia podrá solicitar la devolución en los siguientes 4 días hábiles y el costo del retorno será asumido exclusivamente por la agencia.

 

TARIFA DÓLAR

Imperio Cargo Express Corp. se reserva el derecho de fijar una TRM del dólar de acuerdo a las condiciones del mercado. Esta tarifa es aplicable únicamente para pagos COD o para los servicios de casillero de las empresas afiliadas.

 

TV`S Y MERCANCÍA DELICADA

Televisores y mercancía cuya naturaleza sea de manejo delicado serán transportadas una vez el cliente haya firmado de manera libre y autónoma el consentimiento informado de Imperio Cargo Express Corp. sobre el transporte de mercancía delicada donde se deja claro que Imperio Cargo Express Corp. no se hace responsable frente a daños parciales o totales de dicha mercancía. El seguro no aplica y el cliente renuncia de manera voluntaria a cualquier reclamación por afectaciones a la mercancía.

 

CELULARES

Por disposición de la aduana colombiana todo celular sin excepción debe ser ingresado en una guía única con el respectivo número IMEI y partida arancelaria. Cualquier celular que no cumpla con estos requisitos podrá ser sujeto de cambio de modalidad.

 

CARGA SOBREDIMENSIONADA

Mercancía u objetos que sean sobredimensionados como un colchón, tabla de surf, muebles de sala, carros eléctricos para niños, etc. Deberá ser reportada por la agencia a Imperio Cargo Express Corp. para la cotización del flete correspondiente por sobredimensión.

 

MERCANCÍA EN ABANDONO

Se considera mercancía en abandono todo envío que se encuentre almacenado en cualquiera de los centros logísticos de Imperio Cargo Express Corp que no hubiese sido pagado en los siguientes 30 días de creación de la guía. Del mismo modo se considera en abandono toda mercancía que el cliente comunica de manera verbal o escrita que no desea o puede pagar. Para guías retenidas por pago en cualquiera de los centros logísticos el tiempo límite será de 30 días una vez la guía se encuentra almacenada. Para reclamar en oficinas de Envía, Servientrega, TCC o cualquier operador será al tercer día hábil.

 

RETIRO DE MERCANCÍA EN OFICINA OPERADOR

Toda mercancía enviada para ser reclamada en oficina del Operador debe ser reclamada por tardar al tercer día hábil de encontrarse en la oficina, de lo contrario la guía será declarada en abandono a menos que el destinatario y la agencia se comprometan por escrito a pagar los días de bodegaje que diera a lugar. Si el destinatario no hace el pago del bodegaje, la deuda será cargada a la agencia.

 

RETIRO DE MERCANCÍA EN OFICINA BOGOTÁ

Toda mercancía enviada para ser reclamada en el centro logístico de Imperio Cargo Express Corp. en Bogotá D.C. podrá ser retirada por el destinatario que aparece en la guía internacional presentando documento de identidad. La guía podrá ser retirada por otra persona previa autorización escrita por parte de la agencia donde se especifique nombre y documento de identidad de la persona que retira. Este proceso deberá hacerse dentro de los horarios de atención de Imperio Cargo Express Corp Colombia y deberá informarse un día antes del retiro de la mercancía para prepararla. Cualquier guía que no sea reclamada en los siguientes 30 días hábiles de encontrarse almacenada será considerada mercancía en abandono sin posibilidad de reclamación.

 

REAJUSTES DIAN

La Dirección de Impuestos y Aduanas Nacionales de Colombia, DIAN, tiene el deber y la autoridad para revisar físicamente cualquier paquete que ingresa a territorio colombiano. Así mismo, si la DIAN considera que la mercancía tiene un valor superior al declarado por el cliente y/o la agencia, podrá realizar un reajuste del impuesto de manera discrecional. Esta diferencia deberá ser cancelada por el cliente en las siguientes 72 horas de reportado, de lo contrario la guía quedará a disposición de la DIAN e Imperio Cargo Express Corp no tendrá ninguna intermediación ni responsabilidad frente a la misma. Durante las primeras 72 horas de reportado el reajuste el cliente tendrá derecho a presentar apelación si no está de acuerdo con el reajuste presentando las facturas que den cuenta de la totalidad de la mercancía contenida en la guía, de lo contrario, la apelación no será procedente. Transcurridos 30 días la mercancía será declarada por la DIAN en abandono.

 

CAMBIOS DE MODALIDAD

La Dirección de Impuestos y Aduanas Nacionales de Colombia, DIAN, tiene autoridad y potestad para revisar físicamente cualquier envío. Así mismo, si la DIAN considera que la mercancía no cumple con los requisitos para ingresar mediante la modalidad de Tráfico Postal y Envíos Urgentes (Decreto 2685 de 1999) podrá realizar un Cambio de Modalidad de importación. En este caso la guía será enviada a un depósito aduanero autorizado y el destinatario de la misma tendrá el derecho a reclamar la documentación en las oficinas de Imperio Cargo Express Corp. en Bogotá D.C. para que realice el trámite de importación directamente con el depósito aduanero. En este caso Imperio Cargo Express Corp. no realizará ningún trámite de intermediación, ni gestión frente al depósito aduanero y este proceso deberá ser asumido exclusivamente por el destinatario de la guía o de la persona a quien otorgue poder.

 

INMOVILIZACIONES Y RETENCIONES DE INVIMA E ICA

En el proceso de nacionalización se podrán presentar inmovilizaciones y decomisos parciales o totales por parte de las diferentes entidades regulatorias de Colombia. Estos procesos son ajenos a Imperio Cargo Express Corp. y será el destinatario de la guía quien deba realizar los procedimientos correspondientes para la liberación de su mercancía según lo disponga la autoridad.

 

COMPRAS CON TARJETA DE CRÉDITO IMPERIO CARGO EXPRESS CORP

Es un servicio opcional de Imperio Cargo Express Corp. y sus empresas aliadas. Tiene un costo del 10% sobre el valor de la compra. No nos hacemos responsables del contenido de la mercancía una vez el cliente recibe el envío en su país de destino. Podrá solicitar antes del envío una revisión física de la mercancía para su tranquilidad.

 

DEVOLUCIONES DE MERCANCÍA A ESTADOS UNIDOS

No contamos con servicio de despacho de mercancía hacia Estados Unidos desde ningún país. Por tal motivo, si recibe un envío que desea regresar a Estados Unidos debe buscar una empresa distinta para tal fin y asumir los costos que ello implique.

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Privacy

Last updated July 10, 2022

 

This privacy notice for Centro Envios y Mas (Company,” “we,” “us,” or our“), describes how and why we might collect, store, use, and/or share (“process“) your information when you use our services (“Services“), such as when you:

Visit our website at http://www.centroenvios.com, or any website of ours that links to this privacy notice

Download and use our mobile application (Centro Envios y Mas), our Facebook application (Centro Envios y Mas), or any other application of ours that links to this privacy notice

Engage with us in other related ways, including any sales, marketing, or events

Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at info@centroenvios.com.

 

SUMMARY OF KEY POINTS

 

This summary provides key points from our privacy notice, but you can find out more details about any of these topics by clicking the link following each key point or by using our table of contents below to find the section you are looking for. You can also click here to go directly to our table of contents.

What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with Centro Envios y Mas and the Services, the choices you make, and the products and features you use. 

Do we process any sensitive personal information? We do not process sensitive personal information.

Do we receive any information from third parties? We may receive information from public databases, marketing partners, social media platforms, and other outside sources. 

How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so. 

 

In what situations and with which parties do we share personal information? We may share information in specific situations and with specific third parties. 

How do we keep your information safe? We have organizational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. 

What are your rights? Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information. 

How do you exercise your rights? The easiest way to exercise your rights is by filling out our data subject request form available here, or by contacting us. We will consider and act upon any request in accordance with applicable data protection laws.

Want to learn more about what Centro Envios y Mas does with any information we collect?

 

TABLE OF CONTENTS

1.  WHAT INFORMATION DO WE COLLECT?
2. HOW DO WE PROCESS YOUR INFORMATION?
3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
4. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
5. HOW DO WE HANDLE YOUR SOCIAL LOGINS?
6. HOW LONG DO WE KEEP YOUR INFORMATION?
7. HOW DO WE KEEP YOUR INFORMATION SAFE?
8. DO WE COLLECT INFORMATION FROM MINORS?
9. WHAT ARE YOUR PRIVACY RIGHTS?
10. CONTROLS FOR DO-NOT-TRACK FEATURES
11. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
12. DO WE MAKE UPDATES TO THIS NOTICE?
13. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
14. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

 

1.
WHAT INFORMATION DO WE COLLECT?

Personal information you disclose to us

In Short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.

Personal Information Provided by You. The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following:

  • names
  • phone numbers
  • email addresses
  • mailing addresses
  • contact preferences

Sensitive Information. We do not process sensitive information.

Social Media Login Data. We may provide you with the option to register with us using your existing social media account details, like your Facebook, Twitter, or other social media account. If you choose to register in this way, we will collect the information described in the section called “HOW DO WE HANDLE YOUR SOCIAL LOGINS?” below.

Application Data. If you use our application(s), we also may collect the following information if you choose to provide us with access or permission:

  • Push Notifications. We may request to send you push notifications regarding your account or certain features of the application(s). If you wish to opt out from receiving these types of communications, you may turn them off in your device’s settings.

This information is primarily needed to maintain the security and operation of our application(s), for troubleshooting, and for our internal analytics and reporting purposes.

All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

Information automatically collected

In Short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Services.

We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.

Like many businesses, we also collect information through cookies and similar technologies.

The information we collect includes:

  • Log and Usage Data. Log and usage data is service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Services and which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type, and settings and information about your activity in the Services (such as the date/time stamps associated with your usage, pages and files viewed, searches, and other actions you take such as which features you use), device event information (such as system activity, error reports (sometimes called “crash dumps”), and hardware settings).
  • Device Data. We collect device data such as information about your computer, phone, tablet, or other device you use to access the Services. Depending on the device used, this device data may include information such as your IP address (or proxy server), device and application identification numbers, location, browser type, hardware model, Internet service provider and/or mobile carrier, operating system, and system configuration information.
  • Location Data. We collect location data such as information about your device’s location, which can be either precise or imprecise. How much information we collect depends on the type and settings of the device you use to access the Services. For example, we may use GPS and other technologies to collect geolocation data that tells us your current location (based on your IP address). You can opt out of allowing us to collect this information either by refusing access to the information or by disabling your Location setting on your device. However, if you choose to opt out, you may not be able to use certain aspects of the Services.

Information collected from other sources

In Short: We may collect limited data from public databases, marketing partners, social media platforms, and other outside sources.

 

In order to enhance our ability to provide relevant marketing, offers, and services to you and update our records, we may obtain information about you from other sources, such as public databases, joint marketing partners, affiliate programs, data providers, social media platforms, and from other third parties. This information includes mailing addresses, job titles, email addresses, phone numbers, intent data (or user behavior data), Internet Protocol (IP) addresses, social media profiles, social media URLs, and custom profiles, for purposes of targeted advertising and event promotion. If you interact with us on a social media platform using your social media account (e.g., Facebook or Twitter), we receive personal information about you such as your name, email address, and gender. Any personal information that we collect from your social media account depends on your social media account’s privacy settings.

Information collected when you use our Facebook application(s). We by default access your Facebook basic account information, including your name, email, gender, birthday, current city, and profile picture URL, as well as other information that you choose to make public. We may also request access to other permissions related to your account, such as friends, check-ins, and likes, and you may choose to grant or deny us access to each individual permission. For more information regarding Facebook permissions, refer to the Facebook Permissions Reference page.

 

2.
HOW DO WE PROCESS YOUR INFORMATION?

In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.

We process your personal information for a variety of reasons, depending on how you interact with our Services, including:

  • To deliver and facilitate delivery of services to the user. We may process your information to provide you with the requested service.
  • To respond to user inquiries/offer support to users. We may process your information to respond to your inquiries and solve any potential issues you might have with the requested service.
  • To enable user-to-user communications. We may process your information if you choose to use any of our offerings that allow for communication with another user.
  • To send you marketing and promotional communications. We may process the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences. You can opt out of our marketing emails at any time. For more information, see “WHAT ARE YOUR PRIVACY RIGHTS?” below).
  • To deliver targeted advertising to you. We may process your information to develop and display personalized content and advertising tailored to your interests, location, and more.
  • To administer prize draws and competitions. We may process your information to administer prize draws and competitions.
  • To evaluate and improve our Services, products, marketing, and your experience. We may process your information when we believe it is necessary to identify usage trends, determine the effectiveness of our promotional campaigns, and to evaluate and improve our Services, products, marketing, and your experience.
  • To determine the effectiveness of our marketing and promotional campaigns. We may process your information to better understand how to provide marketing and promotional campaigns that are most relevant to you.
  • To comply with our legal obligations. We may process your information to comply with our legal obligations, respond to legal requests, and exercise, establish, or defend our legal rights.

 

3.
WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION
?

In Short: We may share information in specific situations described in this section and/or with the following third parties.

We may need to share your personal information in the following situations:

  • Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
  • When we use Google Maps Platform APIs. We may share your information with certain Google Maps Platform APIs (e.g., Google Maps API, Places API). To find out more about Google’s Privacy Policy, please refer to this link.

 

4.
DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

In Short: We may use cookies and other tracking technologies to collect and store your information.

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice.

 

5.
HOW DO WE HANDLE YOUR SOCIAL LOGINS?

In Short: If you choose to register or log in to our services using a social media account, we may have access to certain information about you.

Our Services offer you the ability to register and log in using your third-party social media account details (like your Facebook or Twitter logins). Where you choose to do this, we will receive certain profile information about you from your social media provider. The profile information we receive may vary depending on the social media provider concerned, but will often include your name, email address, friends list, and profile picture, as well as other information you choose to make public on such a social media platform. If you log in using Facebook, we may also request access to other permissions related to your account, such as your friends, check-ins, and likes, and you may choose to grant or deny us access to each individual permission.

We will use the information we receive only for the purposes that are described in this privacy notice or that are otherwise made clear to you on the relevant Services. Please note that we do not control, and are not responsible for, other uses of your personal information by your third-party social media provider. We recommend that you review their privacy notice to understand how they collect, use, and share your personal information, and how you can set your privacy preferences on their sites and apps.

 

6.
HOW LONG DO WE KEEP YOUR INFORMATION?

In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law.

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). No purpose in this notice will require us keeping your personal information for longer than 2 years.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

 

7.
HOW DO WE KEEP YOUR INFORMATION SAFE?

In Short: We aim to protect your personal information through a system of organizational and technical security measures.

We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.

 

8.
DO WE COLLECT INFORMATION FROM MINORS?

In Short: We do not knowingly collect data from or market to children under 18 years of age.

We do not knowingly solicit data from or market to children under 18 years of age. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Services. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us at info@centroenvios.com.

 

9.
WHAT ARE YOUR PRIVACY RIGHTS?

In Short:  You may review, change, or terminate your account at any time.

 If you are located in the EEA or UK and you believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority. You can find their contact details here: https://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.

If you are located in Switzerland, the contact details for the data protection authorities are available here: https://www.edoeb.admin.ch/edoeb/en/home.html.

Withdrawing your consent: If we are relying on your consent to process your personal information, which may be express and/or implied consent depending on the applicable law, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us by using the contact details provided in the section “HOW CAN YOU CONTACT US ABOUT THIS NOTICE?” below.

However, please note that this will not affect the lawfulness of the processing before its withdrawal, nor when applicable law allows, will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.

Opting out of marketing and promotional communications: You can unsubscribe from our marketing and promotional communications at any time by clicking on the unsubscribe link in the emails that we send, replying “STOP” or “UNSUBSCRIBE” to the SMS messages that we send, or by contacting us using the details provided in the section “HOW CAN YOU CONTACT US ABOUT THIS NOTICE?” below. You will then be removed from the marketing lists. However, we may still communicate with you — for example, to send you service-related messages that are necessary for the administration and use of your account, to respond to service requests, or for other non-marketing purposes.

If you have questions or comments about your privacy rights, you may email us at info@centroenvios.com.

 

10.
CONTROLS FOR DO-NOT-TRACK FEATURES

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy notice.

 

11.
DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

In Short: Yes, if you are a resident of California, you are granted specific rights regarding access to your personal information.

California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.

If you are under 18 years of age, reside in California, and have a registered account with Services, you have the right to request removal of unwanted data that you publicly post on the Services. To request removal of such data, please contact us using the contact information provided below and include the email address associated with your account and a statement that you reside in California. We will make sure the data is not publicly displayed on the Services, but please be aware that the data may not be completely or comprehensively removed from all our systems (e.g., backups, etc.).

 

12.
DO WE MAKE UPDATES TO THIS NOTICE?

In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.

We may update this privacy notice from time to time. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.

 

13.
HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have questions or comments about this notice, you may email us at info@centroenvios.com or by post to:

Centro Envios y Mas

8200 W 33rd Avenue

Suite #7

Hialeah, FL 33018

United States

 

14.
HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it. To request to review, update, or delete your personal information, please submit a request to info@centroenvios.com.